RELIABLE NEW ADM-261 TEST QUESTION OFFER YOU THE BEST PRACTICE TEST FEE | SALESFORCE SERVICE CLOUD ADMINISTRATION

Reliable New ADM-261 Test Question Offer You The Best Practice Test Fee | Salesforce Service Cloud Administration

Reliable New ADM-261 Test Question Offer You The Best Practice Test Fee | Salesforce Service Cloud Administration

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Tags: New ADM-261 Test Question, ADM-261 Practice Test Fee, ADM-261 Trustworthy Pdf, ADM-261 Latest Test Preparation, Exam ADM-261 Demo

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Salesforce ADM-261: Service Cloud Administration Exam is a certification exam that is designed for professionals who want to showcase their skills and knowledge in the Service Cloud field. ADM-261 Exam is a great way to validate your expertise in Service Cloud Administration and can help you in advancing your career in Salesforce.

>> New ADM-261 Test Question <<

ADM-261 Practice Test Fee - ADM-261 Trustworthy Pdf

It is well known that even the best people fail sometimes, not to mention the ordinary people. In face of the ADM-261 exam, everyone stands on the same starting line, and those who are not excellent enough must do more. Every year there are a large number of people who can't pass the ADM-261 Exam smoothly. But we are professional in this career for over ten years. And our ADM-261 study materials will help you pass the exam easily.

Salesforce ADM-261 Certification is highly recognized in the industry and is a valuable credential for those who want to enhance their career prospects in the Salesforce ecosystem. It is ideal for professionals who work as Service Cloud administrators, consultants, developers, or project managers. Service Cloud Administration certification demonstrates that you have the skills and expertise required to implement and manage Service Cloud solutions that improve customer satisfaction, increase productivity, and drive business growth.

Salesforce Service Cloud Administration Sample Questions (Q218-Q223):

NEW QUESTION # 218
Universal Containers customers are encouraged to submit web cases when they find errors or omissions in product documentation. The information is captures on a case with the "Errata" record type. The Technical Writing Manager would like to send an email to the customer that includes details of the correction process.
What should a consultant recommend to meet this requirement?

  • A. Create an assignment rule that sends an email to the case contact when a case with the "Errata" record type is created
  • B. Create a workflow rule and emailalert action that sends an email to the case contact when a case with the "Errata" record type is created
  • C. Create an auto-response rule that sends an email to the case contact when a case with the "Errata" record type is created
  • D. Create an Apex triggerthat sends an email to the case contact when a case with the "Errata" record type is created

Answer: B


NEW QUESTION # 219
Universal Health supports medical kits that have been distributed to thousands of hospitals. Hospitals can requestfuture credit by providing kit usage information by patient. The regional processing teams review these requests and award coupons for approved cases. What should a consultant recommend to manage this process using Service Cloud?

  • A. Use Web-to-Lead to capture the credit requests and assign them to regional teams using workflow rules.
  • B. Enable the self-serviceportal to generate logins for the hospital staff by region.
  • C. Design a custom object to track credit requests and route them regionally using assignment rules
  • D. Use cases to track the credit requests and route than to regional teams using assignment rules

Answer: D


NEW QUESTION # 220
Which solution should a consultant recommend?

  • A. Create a visualforce page called knowledge sidebar on the case page layout.
  • B. Enable the knowledge sidebar related list on the case page layout.
  • C. Enable the knowledge sidebar setting in the case support settings.
  • D. Universal containers recently rolled out a lightning knowledge implementation; however, users are finding unreliable and unrelated knowledge articles displayed in the knowledge one widget in the salesforce console.
  • E. Implement a salesforce console for service and enable the knowledge sidebar on the case page layout.

Answer: E


NEW QUESTION # 221
A company is changing its case management system to Salesforce. All active accounts, contacts, and closed cases for the past 5 years must be migrated to Salesforce for go-live.
Which approach should be used for the data migration?

  • A. Plan, Prepare, Validate, Execute, Test
  • B. Prepare, Plan, Test, Execute, Validate
  • C. Plan, Prepare, Test, Execute, Validate
  • D. Prepare, Plan, Validate, Execute, Test

Answer: A


NEW QUESTION # 222
A company is planning for the migration of an existing knowledge base into Salesforce Knowledge. Which set of factors should be considered in selecting which articles to migrate?

  • A. Original creation date and average rating of articles
  • B. Last modified date and number of recent article views
  • C. Last modified date and frequent search terms
  • D. Original creation date and total number of article views

Answer: B


NEW QUESTION # 223
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ADM-261 Practice Test Fee: https://www.2pass4sure.com/Service-Cloud-Consultant/ADM-261-actual-exam-braindumps.html

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